QEHSQEHS

mobile

iOS user guide

Distributing the QEHS iOS app via App Store or MDM, signing in, running offline, and troubleshooting sync.

8 min read · 4 sections

Installation

  • App Store — search "QEHS", compatible with iOS 16 and later.
  • Apple Business Manager — IT admins can push the app via Jamf, Intune, VMware Workspace ONE, Kandji, or Mosyle.
  • Tenant-scoped enrolment — scan the QR from /settings/mobile to skip manual tenant-slug entry.

Sign in

  1. Open the app. If first-launch, enter your tenant slug.
  2. If your tenant has SSO, the app opens the native ASWebAuthenticationSession for your IdP. On Face ID-enabled devices the session stays unlocked for the duration your tenant admin configured (default: 12h).
  3. If your tenant does not use SSO, enter email + password. 2FA codes are handled in-app.

Offline mode

The app caches your module catalog + 30 days of records on first sync. You can capture records, take photos, attach audio, and transition workflow states while offline. The queue drains when connectivity returns.

Widgets and shortcuts

  • Home-screen widget — current tasks, inbox count, current week KPI.
  • Lock-screen widget (iOS 16+) — single-tap to start a new record in a specified module.
  • Siri Shortcut — "Hey Siri, new QEHS incident" opens the Incidents form pre-populated with location.
  • Apple Watch — get push for assigned tasks, tap to see details.
Tags: mobile · ios · iphone · ipad