Agreement
By creating an account, you accept these Terms on behalf of yourself and the organisation you represent.
Enterprise customers contract under the Master Services Agreement, which supersedes these Terms for the relevant subscription.
Account & eligibility
You must be 18 or older and not be in a country under comprehensive trade sanctions. You are responsible for the actions of users under your tenant.
Acceptable use
The Acceptable Use Policy is incorporated by reference. Violations may result in throttling, suspension, or termination.
Subscription & fees
Self-serve plans renew automatically until cancelled. Fees are billed in advance and are non-refundable except where required by law.
Warranties & disclaimers
QEHS warrants the service will perform materially as described. EXCEPT AS STATED, THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.
Limitation of liability
To the maximum extent permitted by law, neither party will be liable for indirect, incidental, consequential, or punitive damages. Aggregate liability is capped at fees paid in the 12 months preceding the claim.
Governing law
These Terms are governed by the laws of England and Wales. Enterprise customers may negotiate jurisdiction in the MSA.