QEHSQEHS

Trust Center

Data residency

Pick where your tenant lives at creation time. Customer content, backups, and search indices stay pinned to that region. We never silently migrate data — a region change is a scheduled, consent-required operation.

United States

GA

us-east-1 / us-west-2

Primary
AWS us-east-1 (N. Virginia)
DR
AWS us-west-2 (Oregon)
Regulatory fit
HIPAA (BAA available), CCPA, SOX, FedRAMP Moderate (inherited controls).

European Union

GA

eu-central-1 / eu-west-1

Primary
AWS eu-central-1 (Frankfurt)
DR
AWS eu-west-1 (Dublin)
Regulatory fit
GDPR, SCCs (EU 2021/914), EU Data Act alignment, Schrems II supplementary measures documented.

United Kingdom

GA

eu-west-2

Primary
AWS eu-west-2 (London)
DR
AWS eu-west-1 (Dublin)
Regulatory fit
UK GDPR, IDTA, DPF (UK extension), NCSC Cloud Security Principles.

Australia

GA

ap-southeast-2

Primary
AWS ap-southeast-2 (Sydney)
DR
AWS ap-southeast-4 (Melbourne)
Regulatory fit
Australian Privacy Principles, CPS 234, IRAP PROTECTED (in progress).

Canada

GA

ca-central-1

Primary
AWS ca-central-1 (Montréal)
DR
AWS ca-west-1 (Calgary)
Regulatory fit
PIPEDA, Québec Law 25, provincial data-residency statutes.

United Arab Emirates

Enterprise

me-central-1

Primary
AWS me-central-1 (UAE)
DR
AWS me-south-1 (Bahrain)
Regulatory fit
UAE PDPL, ADGM, DIFC DP Law. Enterprise-plan feature.

What stays in-region

  • • Customer content — records, attachments, audit trails, search indices.
  • • Database backups and WAL archives.
  • • Object-storage buckets and CDN origin.
  • • Worker queues and scheduled-job state.

What may cross regions

  • • Authenticated support access — documented, time-boxed, logged.
  • • Aggregate, de-identified telemetry used for product health (opt-out on Enterprise).
  • • Billing metadata (Stripe, US). Separate sub-processor relationship.
Full detail is in the Data Processing Addendum and the Trust Center. Sub-processors listed at /trust/subprocessors.