Policies & agreements

Privacy Policy

How we collect, use, and protect personal data across our marketing site, product, and support channels. Aligned with GDPR, UK GDPR, CCPA / CPRA, LGPD, and India DPDP 2023.

Cookie Policy

What cookies and similar technologies we use, why, and how to control them. Aligned with GDPR, UK PECR, CCPA / CPRA, and LGPD.

QEHS Ethos — Mobile App Privacy

How the QEHS Ethos mobile app collects, uses, and protects data on iOS and Android. Required by App Store and Google Play disclosures; specific to the mobile client rather than the broader product.

Terms of Service

The contract that governs use of qehsethos.com and the QEHS product for Starter and Business plans. Enterprise customers execute a separate Master Services Agreement.

Data Processing Addendum

Controller–processor terms for customers who process personal data in their tenants. Incorporates the EU Standard Contractual Clauses (2021/914) and the UK International Data Transfer Addendum. Article 28 GDPR-compliant.

Master Services Agreement

The enterprise contract that supersedes the online Terms of Service. Template available under NDA; key terms summarised below.

Acceptable Use Policy

What is and is not allowed on the QEHS platform. Incorporated by reference into the Terms of Service and Master Services Agreement.

Service Level Agreement

99.9% monthly uptime for the production service; service credits for missed targets. Applies to paid plans (Starter, Business, Enterprise).