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Contract

Master Services Agreement

The enterprise contract that supersedes the online Terms. Negotiable; template available on request.

Version
1.0
Effective
2026-04-15
Slug
/legal/msa

Template availability

A signable MSA template is available to qualified enterprise prospects under NDA. Contact anil@heftyinnovations.com.

Key commercial terms

Subscription term, seat count, usage add-ons (AI, storage, API), renewal mechanics, and price-protection.

Service credits follow the SLA schedule; cumulative cap of 50% of monthly fees in any billing cycle.

Confidentiality & IP

Standard two-way confidentiality; each party retains ownership of its pre-existing IP. Customer retains ownership of customer data.

Indemnities & liability

IP indemnity from QEHS; data indemnity from customer for data it places in the service. Aggregate liability capped at 12 months of fees, with carve-outs for confidentiality, data protection, and indemnities.

Version history

  • Version 1.0 — Initial publication.
    Effective 2026-04-15

Questions? Email anil@heftyinnovations.com or return to the legal index.