QEHSQEHS

Quality

Root Cause AnalysisRCA

A structured method to find the underlying cause of a problem.

Common methods: Five Whys (iterative questioning), Fishbone / Ishikawa (cause categories), Fault Tree Analysis, and Apollo RCA. The output is a cause chain, not a list of symptoms. The usefulness of an RCA is measured by whether the CAPA it produces prevents recurrence.