QEHS EthosEHS Ethos

Integrations / Ticketing

Zendesk

Customer complaints → Zendesk.

TicketingGenerally availableAll plans

Mirror customer complaints between QEHS quality and Zendesk tickets.

Capabilities

  • Bidirectional complaint sync
  • Attachment mirroring

Setup steps

  1. Enable the Zendesk connector in Settings → Integrations.
  2. Copy the QEHS metadata URL and paste it into your IdP application.
  3. Map user attributes to the required QEHS claims.
  4. Test the connection with a sandbox user.
  5. Enable for all users and verify provisioning logs.

Every integration is auditable

HMAC-signed webhooks, OpenAPI 3.1, SDKs in every major language.

Integrations layer sits on top of the same audit log your security team already reviews, nothing bypasses the tenant boundary.

Zendesk integration | QEHS Ethos