QEHS EthosEHS Ethos
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Integrations / Ticketing

ServiceNow

Bidirectional ticket + change record sync.

TicketingGenerally availableBusiness + Enterprise

ServiceNow bridge — push incidents, CAPAs, and MoC records as tickets; pull status updates back.

Book a demoTalk to sales

Capabilities

  • Incident + change push
  • Status sync back
  • Attachment mirroring

Setup steps

  1. Enable the ServiceNow connector in Settings → Integrations.
  2. Copy the QEHS metadata URL and paste it into your IdP application.
  3. Map user attributes to the required QEHS claims.
  4. Test the connection with a sandbox user.
  5. Enable for all users and verify provisioning logs.

Other Ticketing connectors

Jira

Action items → Jira tickets.

Zendesk

Customer complaints → Zendesk.

Every integration is auditable

HMAC-signed webhooks, OpenAPI 3.1, SDKs in every major language.

Integrations layer sits on top of the same audit log your security team already reviews, nothing bypasses the tenant boundary.

See all integrationsProduct overview
ServiceNow integration | QEHS Ethos