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Integrations / Ticketing

ServiceNow

Bidirectional ticket + change record sync.

TicketingGenerally availableBusiness + Enterprise

ServiceNow bridge — push incidents, CAPAs, and MoC records as tickets; pull status updates back.

Capabilities

  • Incident + change push
  • Status sync back
  • Attachment mirroring

Every integration is auditable

HMAC-signed webhooks, OpenAPI 3.1, SDKs in every major language.

Integrations layer sits on top of the same audit log your security team already reviews — nothing bypasses the tenant boundary.