QEHSQEHS

Integrations / Communication

Twilio

SMS fallback + voice escalations.

CommunicationGenerally availableEnterprise only

SMS and voice fallback for Enterprise escalation paths — covers field crews without push.

Capabilities

  • SMS fallback for push
  • Voice escalation
  • Geo-aware sender ID

Setup steps

  1. Enable the Twilio connector in Settings → Integrations.
  2. Copy the QEHS metadata URL and paste it into your IdP application.
  3. Map user attributes to the required QEHS claims.
  4. Test the connection with a sandbox user.
  5. Enable for all users and verify provisioning logs.

Every integration is auditable

HMAC-signed webhooks, OpenAPI 3.1, SDKs in every major language.

Integrations layer sits on top of the same audit log your security team already reviews, nothing bypasses the tenant boundary.