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Integrations / Communication

Twilio

SMS fallback + voice escalations.

CommunicationGenerally availableEnterprise only

SMS and voice fallback for Enterprise escalation paths — covers field crews without push.

Capabilities

  • SMS fallback for push
  • Voice escalation
  • Geo-aware sender ID

Every integration is auditable

HMAC-signed webhooks, OpenAPI 3.1, SDKs in every major language.

Integrations layer sits on top of the same audit log your security team already reviews — nothing bypasses the tenant boundary.