Culture
Safety observation
A structured, non-punitive observation of worker behaviour — the foundation of behaviour-based safety (BBS) programs.
A safety observation is the core data-collection activity in behaviour-based safety (BBS) programs. A trained observer watches a worker perform a task, records both safe and at-risk behaviours, provides immediate positive feedback on safe behaviours, and discusses at-risk behaviours constructively. The data is aggregated (not individualised) to identify behavioural trends and target systemic improvements. Effective observations focus on specific, observable behaviours, not attitudes or personalities, and are never used for discipline. The goal is to increase safe behaviours through positive reinforcement, not to punish.